Problem to launch the last release

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bendesarts
Posts: 49
Joined: Thu Mar 07, 2013 10:10 am

Problem to launch the last release

Postby bendesarts » Mon Sep 15, 2014 2:21 pm

Hello,

I was very interesting to try the last release of 20-sim (4.4.2 (build 5077, 8 September 2014)).

So, I installed it.

However, when I start 20-sim, I meet a problem. This panel arrives :

Image

Whatever I answer (Yes or No), 20-sim stops.

Are you already informed of this problem?

In the case that the problem is linked to my system, may you precise how to do to solve it ?

I use 20-sim with windows 8.1.

Thanks a lot for your help.

grs
Posts: 4
Joined: Fri Nov 04, 2005 1:16 pm
Location: Controllab Products B.V.

Re: Problem to launch the last release

Postby grs » Tue Sep 16, 2014 9:41 am

Hello bendesarts,

We are not yet familiar with this problem witn 20-sim 4.4.2 directly after a clean installation.
We've tested 20-sim 4.4.2 on multiple Windows 8.1 systems and haven't seen this problem before.

Does this problem happen directly after a clean installation when starting an new 20-sim session or only when you double-click on a particular model?

The screenshot show an exception dialog from the 20-sim editor. This dialog also produces a log file named "20-sim error.log" with the exception details.
I would be very helpful for us if you could send us that log file or post it at http://pastebin.com/ with a link here.
You can find it here:
C:\Users\YOUR_USERNAME\AppData\Roaming\20-sim 4.4

Kind regards,
Marcel
Member 20-sim / 20-sim 4C development team


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